How It Works
1. Data in disparate formats is accessed from a wide range of systems
2. The data is then correlated across Space, Time and Nodes in a network
3. The data is analyzed to facilitate situational understanding
5. Analysis and visualization of disparate data enables actionable insight
Once you’ve discovered what you needed to know, you take action there and then, accessing the systems you need to do so.
No jumping between applications and screens. No re-entering of data. No manual correlation of data across applications.
And no off-line analysis of data in spreadsheets.
6. Users across the organization enjoy a personalized experience
Users access the type of data and level of detail they’re allowed to see through a rich user interface configurable precisely to their liking
Customer Service Rep